Thinking About Deleting Your Account Data?

While we’re sad to see you go, we understand that sometimes it’s the right decision. If you’ve chosen to delete your account data, we’re here to make the process as smooth as possible. This guide will walk you through how to submit a deletion request directly from within the game.

 

Steps to Delete Your Account Data:

 1.  Open the game and go to the Main Menu

​​​Tap the Settings icon—usually located in the upper left or right corner of the screen.

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2.  Tap on “Delete Account”

​You'll find this button within the Settings menu.

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3.  Review the pop-up information

​A message will appear explaining the key details of the deletion process. Please read it carefully. Tap “Yes” to continue.

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4.  Send the pre-filled email 

​Your device will open an email with the necessary information pre-filled. Double-check the details, then send it.

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Warning: Account Deletion Is Permanent!

Deleting your account will permanently remove:

• Your access to the account

• All purchased and earned items

• All game progress, including levels and achievements

 

This action cannot be undone.If you return to the game, a new account will be created.

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What Happens Next?

That’s it! Your request has been submitted. Once received, it may take up to 10 days to process your account deletion.​​